From business hardware to functional zero cost computer phones, Delacon has you covered for your business VoIP needs.

Unlike other providers Delacon VoIP is hosted on a high quality platform specifically designed with businesses in mind, supported to give you the peace of mind that you will receive all your calls crystal clear.

Delacon supports and can supply many different types of phone systems, depending on the nature of your business. If you have any questions about what package will work for you please click here to be connected to a Delacon Business Specialist.

1. X-Lite

X-Lite phones are free and can be downloaded from: www.xten.com

X-Lite Installation Instructions
Setup Menu -> System Settings -> SIP Proxy ->

  • Display Name: [Membership Number]
  • User Name: [Membership Number]
  • Authorization User: [Membership Number]
  • Password: [Password]
  • Doman/Realm: [voip.delacon.com.au]
  • SIP Proxy: [voip.delacon.com.au]
  • Out Bound Proxy: [voip.delacon.com.au]
  • Menu > Advanced System settings > Audio Settings > Silence Settings > Transmit Silence: [Yes]

X-Lite System and Network Information Requirements

  • Broadband connection ADSL or Cable
  • Minimum speed 256/256
  • Pentium III 500 or higher with min 128mb of RAM and sound card.
  • MS Windows 2000 or WinXP OS
  • Macintosh OS min version
  • VoIP headsets with microphone build in.
  • In case of firewall blocking ports following must be enabled for incoming and outgoing traffic:
  • UDP 5060 (SIP)
  • UDP range 16382-26394 (RTP)

2. SJPhone Softphone

SJphone® is a VOIP softphone that allows you to speak with any other softphone running on a PC/PDA, any stand-alone IP-phone, or using Internet Telephony Service Provider (ITSP) with any traditional wired or mobile phone. It supports SIP and is fully inter-operable with most major VOIP vendors and ITSPs.

A free download of this phone can be found at: http://www.sjlabs.com/sjp.html

The below instructions relate to the following downloadable phones:

SJphone for MS Windows XPsp2/2000sp4, v.1.60.289a, 06.19.05
SJphone Linux, v.1.60.299, 09.24.05
SJphone MAC, v.1.60.299, 09.24.05

Once you have downloaded the file and gone through the installation process open up the Sjphone. Right clicking anywhere on the phone will open up a basic list of menu options, from this screen select “Options”.

From the Options Menu select the “Profile” tab and then “New”.

When the New Profile window opens up please insert your [Membership Number] in the “Profile Name” input box and under the “Profile Type” drop down menu select “Calls Through SIP Proxy”. Then select OK.

In the Profile Window that opens up select the SIP Proxy. Under Proxy Domain and User Domain enter in [voip.delacon.com.au] then select ok.

This will open up an initialisation window. Under “Account” type in your [Membership Number] and under password enter in your [Password], should you not have a password simply enter in “123”. Select “OK”.

In the Option Menu under the “Profile” tab will be a list of all possible profiles, highlight the profile you just created and select “Use”.

Your phone should now be set up.

3. Sipura

Sipura phones are available to buy from: www.sipura.com

Sipura Installation Instructions

Web -> Advanced Login ->Line 1 ->

  • Line Enable: [Yes]
  • NAT Mapping Enable: [Yes]
  • NAT Keep Alive Enable: [Yes]
  • Proxy: [voip.delacon.com.au]
  • Outbound Proxy: [voip.delacon.com.au]
  • Use Outbound Proxy: [Yes]
  • Register: [Yes]
  • Display Name: [Membership Number]
  • User Id: [Membership Number]
  • Password: [Password]
  • Preferred Codec: G729

Sipura System and Network Information Requirements

  • Broadband connection ADSL or Cable
  • Minimum speed 256/256
  • Routing device at customer site supporting DHCP assigned IP.
  • Spare Ethernet port to connect Sipura Voice Box
  • In case of firewall blocking ports following must be enabled for incoming and outgoing traffic:
  • UDP 5060 (SIP)
  • UDP range 16382-26394 (RTP)

4. Grandstream

Use random port: Yes

This parameter, when set to “Yes”, will force random generation of both the local SIP and RTP ports.

This is usually necessary when multiple GXPs are behind the same NAT. Default is No.

Keep Alive Interval: 10

This value is depending on the GXP side’s router.

This parameter specifies how often the GXP sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.

Web » Advanced Settings

Silence Suppression: No
Voice Frames per TX: Default
Layer 3 QoS: Default
Layer 2 QoS: Default
No Key Entry Timeout: 4
Use # as Dial Key: No
Local RTP Port: 5004
Use random port: No
Keep Alive Interval: 20
Use NAT IP: Leave Blank
STUN server: Leave Blank
Firmware Upgrade: Default
DTMF Payload Type: 101
Syslog Serevr: Leave Blank
Syslog Level: Default
NTP Server: Default
Distinctive Ring Tone: Default
Disable Call Waiting: Default
Lock Keypad Update: Default

Web » Account 1

Account Active: Yes
Account Name: M’ship Number
SIP Server: voip.delacon.com.au
Outbound Proxy: voip.delacon.com.au
SIP User ID: M’ship Number
Authenticate ID: M’ship Number
Authenticate Password: Password
Name: M’ship Number
Use DNS SRV: Default
User ID is Phone Number: Default
SIP Registration: Yes
Unregister On Reboot: Yes
Register Expiration: 3600
Local SIP Port: 5060
NAT Tranversal: No
Subscribe for MWI: Default
Proxy-Require: Leave Blank
Voice Mail UserID: Leave Blank
Send DTMF: via RTP (RFC2833)
Early Dial: No
Dial Plan Prefix: Default
Enable Call Features: No
Session Expiration: 1800
Min-SE: 900
Caller Request Timer: Default
Callee Request Timer: Default
Force Timer: Default
UAC Specify Refresher: Default
UAS Specify Refresher: Default
Force INVITE: Default
Enable 100rel: Default
Account Ring Tone: Default
Send Anonymous: No
Auto Answer: No
Preferred Vocoder: G729A/B(1) GSM(2) PCMU(3) PCMA(4)
Special Feature: Standard

5. Polycom

Line Set Up
Line 1
Identification
Display Name [Delacon Membership Number]
Address [Delacon Membership Number]
Auth User ID [Delacon Membership Number]
Auth Password ●●●●●●●●●●
Label [Delacon Membership Number]
Type Private
Third Party Name
Num Line Keys 2
Calls Per Line Key 2
ACD Login Logout 0
ACD Agent Available 0
Ring Type 2
Ser ver 1
Address
Port
Transport DNSnaptr
Expires
Register
Retry Time Out
Retry Max Count
Line Seize Time Out
Ser ver 2
Address
Port
Transport DNSnaptr
Expires
Register
Retry Time Out
Retry Max Count
Line Seize Time Out
Call Diver sion
Disabled On Shared Yes
Diversion Contact
On Specific Caller Enabled
Forward All Enabled
On Busy Enabled
Busy Contact
On No Answer Enabled
No Answer Timeout 60
No Answer Contact
On Do-Not-Disturb Disabled
Do-Not-Disturb
Contact
Message Center
Subscriber
Callback Mode Registration
Callback Contact
Then Submit


Line 2
Identification
Display Name
Address
Auth User ID
Auth Password
Label
Type Private
Third Party Name
Num Line Keys
Calls Per Line Key
ACD Login Logout 0
ACD Agent Available 0
Ring Type 2
Ser ver 1
Address
Port
Transport DNSnaptr
Expires
Register
Retry Time Out
Retry Max Count
Line Seize Time Out
Ser ver 2
Address
Port
Transport DNSnaptr
Expires
Register
Retry Time Out
Retry Max Count
Line Seize Time Out
Call Diver sion
Disabled On Shared Yes
Diversion Contact
On Specific Caller Enabled
Forward All Enabled
On Busy Enabled
Busy Contact
On No Answer Enabled
No Answer Timeout 60
No Answer Contact
On Do-Not-Disturb Disabled
Do-Not-Disturb
Contact
Message Center
Subscriber
Callback Mode Registration
Callback Contact
Then Submit


SIP Configuration Parameters
Servers
Outbound Pr oxy
Address voip.delacon.com.au
Port 5060
Transport DNSnaptr
Ser ver 1
Address voip.delacon.com.au
Port 5060
Transport DNSnaptr
Expires 120
Register 1
Retry Time Out 0
Retry Max Count 0
Line Seize Time Out 30
Ser ver 2
Address
Port
Transport DNSnaptr
Expires
Register
Retry Time Out
Retry Max Count
Line Seize Time Out
Then Submit


Local Settings
Local SIP Port
Calls Per Line Key
New SDP Type Disabled
LCS Support Disabled
Non Standard Line
Seize Enabled
Digitmap [2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|
Digitmap Timeout 3|3|3|3|3|3
Remove End-Of-Dial
Marker Enabled
Digitmap Impossible Match 0
Then Submit